Privacy Policy

Introduction

Interactive Ties LLC ("Interactive Ties") follows all legal requirements to protect your privacy. We have created this privacy statement ("Statement") in order to demonstrate our commitment to customer privacy. It governs the privacy terms of our Exchange Rate Automation Service (the "Service") and the tools we provide you. Because we gather important information from our visitors and customers, we have established this Statement as a means to communicate our information gathering and dissemination practices.

Our Privacy Policy was posted on 5 January 2016 and last updated on 7 January 2022.

Definitions

Our Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information. You will see terms in our Privacy Policy that have meanings as described below.

• Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
• Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Cookies are small pieces of data stored on a User's device. Cookies come in two types: session and persistent-based. Session cookies exist only during an online session. They disappear from your device when you close your browser software or turn the device off. Persistent cookies remain on your device after you've closed your browser or turned off your device.
• Data Controller means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
• Data Processors (or Service Providers) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
• Data Subject is any living individual who is the subject of Personal Data.
• The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

Information Collection & Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data. We require customers who register to use the services & products offered on our Site (collectively, the "Service"), to give us contact information, such as their name, address, and e-mail address ("Personal Data"). Customers can update their personal information at any time by submitting a case using the Interactive Ties Service & Support site or by contacting Interactive Ties directly using one of the methods provided at the bottom of this page.

Interactive Ties uses the information that we collect to set up the Service for businesses and individuals (collectively, "Customers"). We may also use the information to contact Customers to further discuss customer interest in our company, the Service that we provide, and to send information regarding our company or partners, such as promotions and events. Customer e-mail addresses and any personal customer information will not be distributed or shared with third parties. Customers can opt out of being contacted by us, or receiving such information from us, at any time by utilizing the opt out link included in all correspondence from us. Separately, customers are also asked to provide an e-mail address when registering for the Service, in order to receive installation & user guides. We may also e-mail information regarding updates to the Service or company. Again, e-mail will not be distributed or shared and Customers can opt out of receiving any communication at the time it is distributed, or at the time any Customer registers for the Service.

Except as we explicitly state at the time we request information, we do not disclose to third parties the information provided. All information that we collect through the Service is used solely to check the qualifications of prospective customers and to provide the Service.

Usage Data. Interactive Ties may also collect certain information regarding how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. This information is logged to help diagnose technical problems, and to administer our systems in order to constantly improve the quality of the Service.

Tracking & Cookies Data. Interactive Ties use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Interactive Ties uses session cookies containing encrypted information to allow the system to uniquely identify you while you are authorized. This information allows Interactive Ties to process your online transactions and requests. Session cookies help us make sure you are who you say you are after you've been authorized and are required in order to use the Service. Interactive Ties uses persistent cookies, which only Interactive Ties can read and use, to identify the fact that you are a Interactive Ties Customer or prior Interactive Ties Website visitor (whatever the case may be). We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or tokens in persistent cookies. Users who disable their Web browsers' ability to accept cookies will be able to browse our Website but will not be able to successfully use our Service.

We use the collected data for various purposes:

Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Data Transfer

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Data Security

We take appropriate precautions including organizational, technical, and physical measures to help safeguard against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure of, or access to, the Personal Data we process or use.

While we follow generally accepted standards to protect Personal Data, no method of storage or transmission is 100% secure.

Personal Data Rights

You have certain rights relating to your Personal Data, subject to local data protection laws. These rights may include:

• To access your Personal Data held by us (right to access);
• To rectify inaccurate Personal Data and, taking into account the purpose of processing the Personal Data, ensure it is complete (right to rectification);
• To erase/delete your Personal Data, to the extent permitted by applicable data protection laws (right to erasure; right to be forgotten);
• To restrict our processing of your Personal Data to the extent permitted by law (right to restriction of processing);
• To transfer your Personal Data to another controller, to the extent possible (right to data portability);
• To object to any processing of your Personal Data carried out on the basis of our legitimate interests (right to object);
• To the extent we base the collection, processing and sharing of your Personal Data on your consent, to withdraw your consent at any time, without affecting the lawfulness of the processing based on such consent before its withdrawal.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Policy Updates

We will update this Privacy Statement from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. If we do, we will update the "effective date" at the top. If we make a material update, we may provide you with notice prior to the update taking effect, such as by posting a conspicuous notice on our website or by contacting you directly, or where required under applicable law and feasible, seek your consent to these changes.

We encourage you to periodically review this Privacy Statement to stay informed about our collection, processing and sharing of your Personal Data.

Additional Disclosures for California Residents

Under the California Consumer Privacy Act, California state residents have the rights to:

• Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

To exercise your rights, please contact us using the information in the "Contact Us" section, below. Your personal data may be processed in responding to these rights. We try to respond to all legitimate requests within one month unless otherwise required by law, and will contact you if we need additional information from you in order to honor your request or verify your identity.

Contact Us

To exercise your rights regarding your Personal Data, or if you have questions regarding this Privacy Policy or our privacy practices please email us at info@ities.co or call us at +1-716-218-8313.

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, and you are located in the European Economic Area (EEA), you have the right to lodge a complaint with the competent supervisory authority.